Terms of service

Terms of Service

Last updated June 12, 2026

These Terms of Service ("Terms") govern your access to and use of trycompound.health, the Compound Health Shopify store, checkout, intake, communications, and related services operated by Compound Technologies Inc. ("Compound Health," "we," "us," or "our").

By using the site or placing an order, you agree to these Terms. If you do not agree, do not use the site or services.

Not Medical Advice

Content on the site is for general informational purposes only. It is not medical advice, diagnosis, or treatment, and it does not create a provider-patient relationship by itself. You should not disregard or delay professional medical advice because of content on the site. If you have a medical emergency, call 911 or seek emergency care immediately.

How Compound Health Works

Purchasing or selecting a treatment on the site starts a care request; it does not guarantee that a medication will be prescribed. After checkout or intake, you may be asked to provide health information. A licensed provider reviews the information you provide and independently determines whether treatment is appropriate. A provider may approve treatment, request more information, recommend a different option, or decline to prescribe.

If a provider does not prescribe, the care request may be canceled and any refund, credit, or cancellation will be handled according to the posted refund or cancellation policy and applicable law.

Eligibility

You must be at least 18 years old, located in the United States, and located in a jurisdiction where Compound Health and its partners can legally provide the requested service. You agree to provide accurate, current, and complete information during checkout, intake, support, and any care-related workflow. Providing inaccurate or incomplete information may result in delayed, canceled, or declined care.

Prescriptions, Compounded Medications, And Pharmacies

Certain services may involve prescription medications only when a licensed provider determines they are appropriate. Compounded medications require a prescription, are prepared by licensed pharmacies, and are not FDA-approved. The FDA does not verify compounded medications for safety, effectiveness, or quality before they are dispensed. Outcomes vary.

Compound Health is not a pharmacy and does not manufacture medications. Prescription medications, when prescribed, are dispensed by independent licensed U.S. pharmacies or other authorized partners.

Your Responsibilities

You agree to use the site and services only for yourself and only as permitted by these Terms and applicable law. You may not purchase for someone else, resell any product or medication, provide false information, interfere with the site, misuse promotions, attempt unauthorized access, or use any medication outside the instructions provided by your clinician or pharmacy.

Orders, Pricing, And Availability

Prices, product details, service availability, and eligibility requirements may change at any time. We may refuse, cancel, or limit an order or care request, including when information appears inaccurate, fraudulent, incomplete, unavailable, or clinically inappropriate. Site errors, including pricing or availability errors, may be corrected without obligation to honor the incorrect information.

No Guaranteed Outcomes

We do not guarantee any health, wellness, weight, metabolic, cosmetic, performance, recovery, longevity, or other outcome. Individual response varies, and any treatment decision should be made with a licensed provider who can review your medical history and circumstances.

Telehealth And Partner Services

Some services may be provided by third-party clinicians, pharmacies, technology vendors, support providers, or fulfillment partners. Those partners may have their own terms, consents, privacy notices, or professional obligations. Additional terms may apply to telehealth visits, intake, prescriptions, pharmacy fulfillment, messaging, lab work, or related services.

Intellectual Property

The site, brand, copy, design, images, logos, graphics, software, and other materials are owned by or licensed to Compound Health and are protected by intellectual property laws. You may use the site for personal, non-commercial purposes only.

Third-Party Links And Tools

The site may link to or integrate with third-party websites, services, payment processors, analytics tools, or apps. We are not responsible for third-party content, practices, terms, or privacy policies.

Disclaimers

The site and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation Of Liability

To the fullest extent permitted by law, Compound Health and its officers, directors, employees, contractors, affiliates, vendors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, or service interruption, arising from or related to your use of the site or services.

Indemnification

You agree to indemnify and hold harmless Compound Health and its officers, directors, employees, contractors, affiliates, vendors, and partners from claims, damages, liabilities, costs, and expenses arising from your misuse of the site or services, violation of these Terms, violation of law, or inaccurate information you provide.

Changes To These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the latest version. Your continued use of the site or services after changes are posted means you accept the updated Terms.

Contact

Compound Technologies Inc.
95 3rd Street
San Francisco, CA 94105
United States