Terms

Not Medical Advice

Content on the site is for general informational purposes only. It is not medical advice, diagnosis, or treatment, and it does not create a provider-patient relationship by itself. If you have a medical emergency, call 911 or seek emergency care immediately.

How Compound Health Works

Purchasing or selecting a treatment starts a care request; it does not guarantee that a medication will be prescribed. A licensed provider reviews the information you provide and independently determines whether treatment is appropriate. A provider may approve treatment, request more information, recommend a different option, or decline to prescribe.

Eligibility

You must be at least 18 years old and located in a jurisdiction where Compound Health and its partners can legally provide the requested service. You agree to provide accurate, current, and complete information during checkout, intake, support, and care-related workflows.

Jurisdictions Served

Compound Health currently serves adults located in the following U.S. states:

• Arizona
• California
• Colorado
• Connecticut
• Florida
• Georgia
• Illinois
• Kansas
• Kentucky
• Maine
• Maryland
• Michigan
• Minnesota
• Nebraska
• Nevada
• New York
• North Carolina
• North Dakota
• Oregon
• Pennsylvania
• Tennessee
• Texas
• Utah
• Virginia
• Washington
• Wisconsin
• Wyoming

Compound Health does not currently serve patients in other U.S. states, the District of Columbia, U.S. territories, or outside the United States.

State-Specific Provider Licensure Disclosure

Certain states require telemedicine providers to make provider licensure or identifying information publicly available on a website. Compound Health will not make telemedicine services available to patients located in those states unless the required provider network and licensure information is publicly posted and kept current.

Compound Health does not currently make telemedicine services available to patients located in the following states:

• Massachusetts
• Rhode Island
• Vermont

If Compound Health begins serving any of these states, this page will be updated before launch with the provider names, professional credentials, licensure or registration information, and any other identifying information required by applicable state telemedicine rules. You may also contact support@trycompound.health with questions about provider identity, licensure, or state availability.

Prescriptions, Compounded Medications, And Pharmacies

Certain services may involve prescription medications only when a licensed provider determines they are appropriate. Compounded medications require a prescription, are prepared by licensed pharmacies, and are not FDA-approved. The FDA does not verify compounded medications for safety, effectiveness, or quality before they are dispensed. Outcomes vary.

Compound Health is not a pharmacy and does not manufacture medications. Prescriptions, when issued, are dispensed by independent licensed U.S. pharmacies or other authorized partners.

Your Responsibilities

You agree to use the site and services only for yourself and only as permitted by these Terms and applicable law. You may not purchase for someone else, resell any product or medication, provide false information, interfere with the site, misuse promotions, attempt unauthorized access, or use any medication outside the instructions provided by your clinician or pharmacy.

Orders, Pricing, And Availability

Prices, product details, service availability, and eligibility requirements may change at any time. We may refuse, cancel, or limit an order or care request when information appears inaccurate, fraudulent, incomplete, unavailable, or clinically inappropriate.

Subscriptions, Cancellations, And Care Fees

If a plan includes recurring billing, your payment method will be charged at the interval shown during checkout until you cancel. You may cancel before the next processing date by contacting support@trycompound.health.

No Guaranteed Outcomes

We do not guarantee any health, wellness, weight, metabolic, cosmetic, performance, recovery, longevity, or other outcome. Individual response varies, and any treatment decision should be made with a licensed provider who can review your medical history and circumstances.

Telehealth And Partner Services

Some services may be provided by third-party clinicians, pharmacies, technology vendors, support providers, or fulfillment partners. Those partners may have their own terms, consents, privacy notices, or professional obligations.

Intellectual Property

The site, brand, copy, design, images, logos, graphics, software, and other materials are owned by or licensed to Compound Health and are protected by intellectual property laws. You may use the site for personal, non-commercial purposes only.

Disclaimers And Limitation Of Liability

The site and services are provided on an as-is and as-available basis to the fullest extent permitted by law. To the fullest extent permitted by law, Compound Health and its officers, directors, employees, contractors, affiliates, vendors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the site or services.

Contact

Questions about these Terms can be sent to support@trycompound.health.