Shipping Policy
Last updated June 18, 2026
This policy explains how shipping works when a licensed provider issues a prescription through Compound Health and fulfillment is handled by a licensed U.S. pharmacy partner.
How Medication Ships
Medications ship only after a licensed provider issues a prescription, from a licensed U.S. pharmacy, in discreet packaging.
Shipping Address
Your shipping address is collected during post-checkout intake, not at payment. Fulfillment happens through the partner pharmacy after provider review, not through a standard Shopify shipment.
Timelines And Tracking
Timelines vary by provider review, pharmacy processing, prescription details, inventory, state requirements, and carrier performance. Tracking is provided when the pharmacy or fulfillment partner makes it available.
Where We Ship
We currently ship only within the jurisdictions where Compound Health and its partners can legally provide the requested service.
Jurisdictions Served
Compound Health currently serves adults located in the following U.S. states:
- Arizona
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Illinois
- Kansas
- Kentucky
- Maine
- Maryland
- Michigan
- Minnesota
- Nebraska
- Nevada
- New York
- North Carolina
- North Dakota
- Oregon
- Pennsylvania
- Tennessee
- Texas
- Utah
- Virginia
- Washington
- Wisconsin
- Wyoming
Compound Health does not currently serve patients in other U.S. states, the District of Columbia, U.S. territories, or outside the United States.
Shipping Questions
For shipping questions, contact support@trycompound.health.